Shipping Policy

At Pom & Pear, we ship our candy worldwide, straight from us to your door.

Shipping Times

Our estimated delivery time is 4–7 business days worldwide.

Please note that delivery times are estimates and may occasionally be affected by customs, public holidays, severe weather, or carrier delays outside of our control.

Free Shipping

We offer FREE shipping on orders over $70 USD.

For orders below $70, your shipping cost will be calculated and displayed at checkout.

Order Processing

We aim to get your candy packed and on its way as quickly as possible. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information where available.

International Orders

We ship worldwide, including throughout the United States and Canada.

International orders may occasionally be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country. Any applicable charges are the responsibility of the customer and are not included in the price paid to Pom & Pear.

Incorrect Addresses

Please double-check your shipping address before placing your order.

Pom & Pear cannot be held responsible for orders that are delayed, returned, or delivered incorrectly due to an incorrect or incomplete address provided at checkout.

If you notice a mistake after ordering, contact us as soon as possible. If your order hasn't been dispatched yet, we'll do our best to update it.

Delayed or Missing Orders

If your order hasn't arrived within the expected delivery window, please check your tracking information first.

If you still need help, get in touch with us and we'll be happy to look into your shipment.

Please keep in mind that occasional carrier or customs delays can happen and are outside of our direct control.

Questions?

If you have any questions about your order or shipping, please contact our customer support team and we'll be happy to help.